Support Center
Frequently Asked Questions
Find answers about bookings, vendors, events, payments and everything related to planning your perfect event with gatherdeck.
gatherdeck helps you discover and connect with trusted event vendors including venues, caterers, photographers, decorators, production teams, and event managers. Simply submit your requirements and vendors will connect with you.
Yes. Browsing vendors and submitting booking requests is completely free for customers. You only pay for the services you decide to hire.
Absolutely. You can request venues, catering, decoration, photography, and event management all within a single smooth booking flow.
For large events like weddings, we recommend booking 3 to 6 months in advance. For smaller setups, a few weeks is typically sufficient, but subject to vendor availability.
Yes. Every vendor undergoes a strict manual review process before their profile is listed. We verify their portfolios, track record, and business details to maintain quality and reliability.
Yes. Our platform allows you to review services, read customer feedback, check pricing packages, and assess availability before deciding to proceed with a booking.
Once you submit a request, the chosen vendors will contact you directly. You'll be able to discuss details, negotiate, and finalize everything seamlessly.
We support a wide range of functions including weddings, engagements, birthdays, corporate gatherings, college fests, destination weddings, and private celebrations.
While gatherdeck primarily connects you to individual vendors, we also host highly-rated Event Management tracking companies who can handle your entire event end-to-end.
Yes, we have an extensive list of conference halls, auditoriums, and business centers equipped with A/V facilities tailored for corporate requirements.
No. Payment terms, advances, and final settlements are handled directly between you and the vendor. gatherdeck is purely a discovery and connection platform.
gatherdeck takes no commission from customers out-of-pocket. The pricing quoted by the vendor is what you pay them directly.
Cancellation policies vary fundamentally depending on the individual vendor's contract. We recommend discussing this thoroughly before paying any advances.
Click the 'Login' or 'Start Booking' button on the top right of the navigation bar. You can sign up rapidly using your Google account or a standard email/password.
Yes. We use enterprise-grade encryption to protect your data. Your contact details are only shared securely with the specific vendors you requested to connect with.
Didn't find your answer?
Send your question directly to our team and we'll get back to you.